PRIVACY POLICY

Last Updated: [February 23, 2025]

Welcome to https://monsoftsolutions.com (the "Website"), owned and operated by Monsoft Solutions, LLC ("Monsoft," "we," "us," or "our"). We are committed to respecting and protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our Website or use our services (collectively, the "Services").

By accessing or using our Website and Services, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy. If you do not agree, you must discontinue using our Website and Services.

1. INFORMATION WE COLLECT

We collect information from you in various ways, including information you provide directly and information we automatically collect when you use our Website.

1.1 Information You Provide Directly

• Contact Details: When you contact us through forms or sign up for newsletters, you may provide personal information such as your name, email address, phone number, and any other information you choose to provide.
• Account Information: If our Website allows for account creation, you may be asked to provide a username, password, and other details needed to set up a user profile.
• Communication Information: If you contact us directly, we may receive additional information about you such as the content of your message, attachments, and any other information you choose to provide.

1.2 Information We Collect Automatically

• Log Data: We automatically collect certain information when you visit, use, or navigate our Website. This information may include your IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of visits.
• Cookies and Similar Technologies: We use cookies, web beacons, and similar tracking technologies to collect data about your interactions with our Website (e.g., pages you visit, links you click). This helps us analyze site usage, remember your preferences, and provide you with a personalized experience. For more information about our use of cookies, see Section 5.

2. HOW WE USE YOUR INFORMATION

We use the information we collect or receive for the purposes described below:

1. To Provide and Maintain Our Services: We use your information to deliver and administer our Website, process transactions, and provide support.
2. To Improve User Experience: We may use aggregated or anonymized data to understand how users interact with our Services, helping us enhance and refine the user experience.
3. To Communicate With You: We may send you administrative information regarding our Services, including confirmations, technical notices, updates, security alerts, and support messages.
4. To Send Marketing and Promotional Content: With your consent where required by law, we may send newsletters, marketing, or promotional materials about our products and services. You can opt out at any time by following the unsubscribe instructions included in those communications.
5. To Personalize Content: We may use cookies and other tracking technologies to remember your preferences, tailor content, and improve our Website's functionality.
6. To Enforce Our Terms and Policies: We may use your information to enforce our legal terms, policies, and other agreements, and as necessary to comply with applicable law or to protect our rights and interests.

3. LEGAL BASES FOR PROCESSING PERSONAL DATA (GDPR NOTICE)

If you are visiting from the European Economic Area (EEA), the United Kingdom, or Switzerland, our legal basis for collecting and using your personal data will depend on the personal data concerned and the context in which we collect it. Generally, we collect your personal data only where:

1. We need the personal data to perform a contract with you (e.g., to provide the Services you have requested).
2. You have given us permission to do so (e.g., to send you marketing communications).
3. Processing is in our legitimate business interests and not overridden by your data protection interests or fundamental rights and freedoms (e.g., for fraud prevention or website security).
4. We need to comply with a legal obligation.

If you have questions about or need further information concerning the legal basis on which we collect and use your personal data, please contact us at the contact details provided below.

4. SHARING AND DISCLOSURE OF INFORMATION

We may share or disclose the information we collect in the following circumstances:

1. Service Providers: We may share your information with third-party vendors, consultants, and other service providers who perform services on our behalf (e.g., data analytics, email delivery, hosting, customer service). These third parties only have access to your personal information to the extent necessary to perform these tasks on our behalf and are contractually obligated not to disclose or use it for any other purpose.
2. Legal Compliance: We may disclose your personal information where required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
3. Business Transfers: In the event of a merger, acquisition, financing, or sale of assets, your information may be transferred as part of the transaction. We will notify you via email and/or a prominent notice on our Website of any such change in ownership or the use of your personal information.
4. Protection of Rights: We may disclose information to protect our rights, privacy, safety, or property, and/or that of you or others (including enforcing our agreements and policies, or to respond to claims and legal processes).
5. With Your Consent: We may share information in other ways if you have provided your consent to do so.

5. COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar tracking technologies (collectively, "Cookies") to collect information about your use of the Website. Cookies are small text files stored on your device. They help us:

• Recognize you and your preferences.
• Keep track of which pages and features of the Website are popular.
• Understand usage of the Website to improve our services and content.

You can usually instruct your browser to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit. If you do not accept cookies, you may not be able to use all portions of our Website or all functionality of our Services.

6. DATA RETENTION

We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely destroy or de-identify it.

7. YOUR PRIVACY RIGHTS

Depending on your jurisdiction, you may have certain rights regarding your personal information. These rights may include:

1. Access: You have the right to request a copy of the personal information we hold about you.
2. Correction: You may request that we correct any inaccuracies in the personal information we hold.
3. Deletion: You may request that we delete your personal information in certain circumstances (subject to limitations in applicable law).
4. Objection to Processing: You have the right to object to certain types of processing, including direct marketing.
5. Withdrawal of Consent: Where we rely on your consent to process your personal information, you can withdraw that consent at any time.

If you would like to exercise any of these rights, please contact us at the details provided in Section 12. We will respond to your request in accordance with applicable data protection laws.

8. SECURITY OF YOUR INFORMATION

We use appropriate technical and organizational measures to protect the personal information we collect and store. Despite our efforts to secure our systems, no website, Internet transmission, computer system, or wireless connection is completely secure. Therefore, we cannot guarantee the absolute security of your information.

9. INTERNATIONAL DATA TRANSFERS

Your information, including personal data, may be transferred to---and maintained on---servers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ from those of your jurisdiction. By using our Website and Services, you consent to the transfer of your information to countries outside your country of residence, including the United States, which may have different data protection rules than your country.

10. THIRD-PARTY LINKS

Our Website may contain links to third-party websites and services that are not operated by us. If you click a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

11. CHILDREN'S PRIVACY

Our Website and Services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child under 13 has provided us with personal information, please contact us at the contact details provided below. If we become aware that a child under 13 has provided personal information, we take steps to remove such information and terminate the child's account.

12. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes to our data practices. We will notify you of any material changes by posting the new Privacy Policy on this page with a new "Last Updated" date. In some cases, we may also provide additional notice to you (e.g., via email or by placing a prominent notice on our Website). We encourage you to periodically review this page for the latest information on our privacy practices.

13. CONTACT US

If you have any questions or concerns regarding this Privacy Policy, or if you would like to exercise any of your privacy rights, please contact us at:

_{Email: contact@monsoftsolutions.com}

We will make every effort to respond promptly and address any concerns you may have.

Thank you for choosing Monsoft Solutions, LLC. We are committed to maintaining your trust and confidence. We value your privacy and appreciate the opportunity to serve you.

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